Compare Nuance IVR and Sfax - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Nuance IVR or Sfax?

Nuance IVR is more expensive to implement (TCO) than Sfax, and Nuance IVR is rated higher (92/100) than Sfax (85/100). Both tools offer the same amount of features.

Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuance Vs. SecureCare Technologies

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

SecureCare Technologies: We continue to focus on securely digitizing, processing and storing sensitive information to eliminate manual processes and paper. Our cloud-based subscription products and services are used across 50 States and loved by more than 10,000 office managers, physicians, hospitals, labs, home health agencies, medical billing companies, IT consultants a...

Who is more expensive? Nuance IVR or Sfax?

The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance IVR and Sfax.

Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nuance IVR is rated 6, which is similar to the average cost of IVR software. Sfax price starts at $29 per month , When comparing Sfax to its competitors, the software is rated 4 - lower than the average IVR software cost.

Bottom line: Nuance IVR is more expensive than Sfax.

Which software includes more/better features?

We've compared Nuance IVR Vs. Sfax based on some of the most important and required IVR features.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

Sfax: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software has mainly been designed for small and medium businesses with no restriction of industrial background. and Sfax's target customer size include: Small, medium and large size businesses.