Compare Nutshell and Zendesk Sell - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Nutshell or Zendesk Sell?

Nutshell is more expensive to implement (TCO) than Zendesk Sell, and Nutshell is rated higher (96/100) than Zendesk Sell (89/100). Zendesk Sell offers users more features (10) than Nutshell (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nutshell Vs. Base CRM

Nutshell: We’re building beautiful software that builds happy companies. We believe that smart design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp. And our vision for software doesn’t end with the web....

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Who is more expensive? Nutshell or Base CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nutshell and Base CRM.

Nutshell price starts at $19 per user/month , On a scale between 1 to 10 Nutshell is rated 2, which is much lower than the average cost of CRM software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Nutshell cost is around the same cost of Base CRM.

Which software includes more/better features?

We've compared Nutshell Vs. Zendesk Sell based on some of the most important and required CRM features.

Nutshell: We are still working to collect the list of features for Nutshell.

Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.

Target customer size

Customers of the software include organizations of all sizes and a variety of types. Zendesk Sell is perfect for companies of all sizes.