Nutshell Vs Bitrix24 (Jul 2020)
Shlomi Lavi / Jul 21, 2020
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Bottom Line: Which is Better - Nutshell or Bitrix24?
Bitrix24 is more expensive to implement (TCO) than Nutshell, Nutshell is rated higher (96/100) than Bitrix24 (90/100). Bitrix24 offers more features (10) to their users than Nutshell (0).
Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Nutshell compares with Bitrix, Inc.?
Nutshell: We’re building beautiful software that builds happy companies. We believe that smart design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp. And our vision for software doesn’t end with the web....
Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...
Who's more expensive? Nutshell or Bitrix24?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Nutshell and Bitrix24.
Nutshell price starts at $19 per user/month , on a scale between 1 to 10 Nutshell is rated 2, which is much lower than the average cost of CRM software. Bitrix24 price starts at $15.36 per 2 users/month , when comparing Bitrix24 to their competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line:Bitrix24 is more expensive than Nutshell.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Nutshell Vs. Bitrix24 based on some of the most important and required CRM features. Nutshell: We are still working to collect the list of features for Nutshell. Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control.
Target customer size
Customers of the software include organizations of all sizes and a variety of types. Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together.
Compare specifications
Nutshell Specifications
ITQlick Score: | 96/100 |
---|---|
ITQlick Rating: | (4.2/5) |
Pricing: | 2/10 - low cost |
Category: | CRM -> Nutshell |
Company: | Nutshell |
Pricing: | starts at $19 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | Nutshell review, Nutshell pricing, Nutshell alternatives |
Bitrix24 Specifications
ITQlick Score: | 90/100 |
---|---|
ITQlick Rating: | (4.1/5) |
Pricing: | 6/10 - average cost |
Category: | CRM -> Bitrix24 |
Company: | Bitrix, Inc. |
Pricing: | starts at $15.36 per 2 users/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Bitrix24 review, Bitrix24 pricing, Bitrix24 alternatives |
Compare features
Nutshell: 0 Features
Bitrix24: 10 Features
Author

Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.