Compare Nutshell and Bitrix24 - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Nutshell or Bitrix24?

Bitrix24 is more expensive to implement (TCO) than Nutshell, and Nutshell is rated higher (96/100) than Bitrix24 (90/100). Bitrix24 offers users more features (10) than Nutshell (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nutshell Vs. Bitrix, Inc.

Nutshell: We’re building beautiful software that builds happy companies. We believe that smart design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp. And our vision for software doesn’t end with the web....

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...

Who is more expensive? Nutshell or Bitrix24?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nutshell and Bitrix24.

Nutshell price starts at $19 per user/month , On a scale between 1 to 10 Nutshell is rated 2, which is much lower than the average cost of CRM software. Bitrix24 price starts at $61 per month , When comparing Bitrix24 to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Bitrix24 is more expensive than Nutshell.

Which software includes more/better features?

We've compared Nutshell Vs. Bitrix24 based on some of the most important and required CRM features.

Nutshell: We are still working to collect the list of features for Nutshell.

Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control.

Target customer size

Customers of the software include organizations of all sizes and a variety of types. Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together.