Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - nVISION Suite or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than nVISION Suite, and CenterWare Inbound is rated higher (91/100) than nVISION Suite (58/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Symmetrics Vs. Nuxiba Technologies
Symmetrics: Symmetrics was founded in 1996 by members of the family business that created Crystal Reports, soon to become the most popular enterprise reporting application in the world. Initially a professional services firm specializing in business intelligence and data warehousing, Symmetrics quickly focused on an under-served industry — contact centers. Ins...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? nVISION Suite or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nVISION Suite and CenterWare Inbound.
nVISION Suite price starts at $16,000 per license , On a scale between 1 to 10 nVISION Suite is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 nVISION Suite is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than nVISION Suite.
Which software includes more/better features?
We've compared nVISION Suite Vs. CenterWare Inbound based on some of the most important and required Call Center features.
nVISION Suite: We are still working to collect the list of features for nVISION Suite.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
nVISION Suite's typical customers include: Small, medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.