Compare OfficeTrack and Salesforce CRM - Dec 2022

Shlomi LaviShlomi Lavi / Dec 29, 2022

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Bottom Line: Which is Better - OfficeTrack or Salesforce CRM?

OfficeTrack is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than OfficeTrack (83/100). Salesforce CRM offers users more features (21) than OfficeTrack (0). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

OfficeCore Vs. Salesforce.com

OfficeCore: OfficeCore is a leading software company that develops, markets and delivers cellular location based SaaS solutions, and SMSCenter software messaging gateway services. OfficeCore solutions and services are offered both to mobile operators/services providers and business customers. OfficeCore's location based software platform - OfficeTrack, sup...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? OfficeTrack or Salesforce?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for OfficeTrack and Salesforce.

OfficeTrack accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 OfficeTrack is rated 4, which is lower than the average cost of Field Service software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: OfficeTrack is more expensive than Salesforce.

Which software includes more/better features?

We've compared OfficeTrack Vs. Salesforce CRM based on some of the most important and required Field Service features.

OfficeTrack: We are still working to collect the list of features for OfficeTrack.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

OfficeTrack's typical customers include: Small, medium and large size businesses, Salesforce is optimal for people as well as companies.

OfficeTrack

ITQlick rating
(4.6/5)

OfficeTrack is a field service app designed to help businesses optimize their HR management and boost performance.

Categories: Mobile, Inventory Management, Work Order Management, Scheduling.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

OfficeTrack: 0 Features

We are working to collect the list of features

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
OfficeTrack
ITQlick rating
4.6/5
Score
83/100
Pricing
4.8/10
License pricing
Pricing not available
Functionality
4
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.