Compare Olark and Pure Chat - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Olark or Pure Chat?

Pure Chat is more expensive to implement (TCO) than Olark, and Olark is rated higher (91/100) than Pure Chat (90/100). Olark offers users more features (3) than Pure Chat (0). There is a clear winner in this case and it is Olark!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Olark Vs. Pure Chat, Inc.

Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Who is more expensive? Olark or Pure Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Olark and Pure Chat.

Olark price starts at $29 per seat/month , On a scale between 1 to 10 Olark is rated 2, which is much lower than the average cost of Chat software. Pure Chat price starts at $39 per month , When comparing Pure Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Olark cost is around the same cost of Pure Chat.

Which software includes more/better features?

We've compared Olark Vs. Pure Chat based on some of the most important and required Chat features.

Olark: Data Import/Export, Basic Reports, Online Customer Support.

Pure Chat: We are still working to collect the list of features for Pure Chat.

Target customer size

Olark is suitable for startup marketers, small companies and companies providing online services. The software is a most viable solution for small and medium sized businesses.