OmniTouch Call Center Vs Winleads: Side-by-Side Comparison

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
OmniTouch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Winleads
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$495 Per license
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Five9
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$185 Per month/user
Hosting
Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
TouchStar
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Winleads
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$495 Per license
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review

OmniTouch Call Center Vs. Winleads: Price & Features - Which is better?

May 02, 2019

Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Alcatel-Lucent: Alcatel-Lucent has a widespread presence across the globe. As one of the most experienced and widely deployed global services organizations in the industry, Alcatel-Lucent is an established partner with global reach.

USAutodialer: USAutodialer's mission is to project your company in the best possible image to the greatest number of your potential clients. Our goal is to create and implement the most sophisticated and successful lead generation, fax and e-mail marketing possible for your company. You can increase your sales by eliminating "cold calling" by targeting customers with a genuine interest in your product or services. We offer custom designed scripts to fit your individual product or service, we help you target potential customers by demographic profiles and develop a reliable client base to effectively solicit your business.

Pricing/cost comparison

The real cost of Call Center software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for OmniTouch Call Center TCO and Winleads total cost to help with the total cost of ownership calculation.

OmniTouch Call Center price Starting from $49 per month , on a scale between 1 to 10 OmniTouch Call Center is rated 4, which is lower than the average cost of Call Center software. Winleads price Starting from $495 Per license , when comparing Winleads to their competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: OmniTouch Call Center cost is around the same cost of Winleads.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared OmniTouch Call Center Vs. Winleads based on some of the most important and required Call Center features.
OmniTouch Call Center: We are still working to collect the list of features of OmniTouch Call Center. .
Winleads list of features include the following: We are still working to collect the list of features of Winleads.

Target customer size

The typical clients that utilize OmniTouch Call Center are individuals engaging in small (with about 10 – 100 employees) to medium-sized (with about 100 – 1,000 employees) businesses as well as large enterprises that harness the services from IT, data hosting, processing and related information services, mainly with call centers and its management. and Winleads's target customer size include: Small business, Medium business.

OmniTouch Call Center

ITQlick rating
(4.5/5)

Starting from $49 per month

OmniTouch Call Center is a software offering users with scalable and reliable solution for contact center needs to as much as 5,000 agents and is driven by voice interactions.

Categories: Call Center, Call Monitoring, Call Center Workforce Management.

Winleads

ITQlick rating
(3.2/5)

Starting from $495 Per license

Winleads is a cloud-based and an on-premise call center software solution which can be used to make thousands of calls and also use to prescreen potential clients for the business. Winleads is available as SaaS...

Categories: Auto Dialer / Predictive Dialer, Call Recording, IVR, Call Center, Voice Recognition.

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Compare specifications

Winleads Specifications

Name: Winleads
Company: USAutodialer
Address United States
Platforms: Desktop, Cloud

Compare features

OmniTouch Call Center: 0 Features

We are working to collect the list of features

Winleads: 0 Features

We are working to collect the information