Shlomi Lavi /
Dec 16, 2022
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Bottom Line: Which is Better - OnContact or Oracle Service Cloud?
Oracle Service Cloud is more expensive to implement (TCO) than OnContact, and OnContact is rated higher (86/100) than Oracle Service Cloud (83/100). OnContact offers users more features (5) than Oracle Service Cloud (3). There is a clear winner in this case and it is OnContact!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
WorkWise, LLC Vs. Oracle Corporation
WorkWise, LLC: WorkWise has been helping businesses grow and succeed for over 30 years by successfully delivering ERP Solutions with maximum functionality and minimum complexity. We are focused on mid-sized enterprises performing mix-mode discrete manufacturing.Role-Based ERP (RB-ERP) is a user-centric approach to ERP based upon real world manufacturing roles. RB...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? OnContact or RightNow CX?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for OnContact and RightNow CX.
OnContact price starts at $60 per feature/month , On a scale between 1 to 10 OnContact CRM 7 is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 OnContact CRM 7 is rated 2, which is much lower than the average cost of CRM software.
Bottom line: RightNow CX is more expensive than OnContact.
Which software includes more/better features?
We've compared OnContact Vs. Oracle Service Cloud based on some of the most important and required CRM features.
OnContact: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
RightNow CX: Customer Service, Marketing Automation, Sales Automation.
Target customer size
OnContact CRM 7 is perfect for small and medium business owners and business entrepreneurs. The software is a viable product for all business sizes and in a wide range of industries.