Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - oneclick or CenterWare Inbound?
oneclick is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than oneclick (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Contact Center Managed Services (CCMS) Vs. Nuxiba Technologies
Contact Center Managed Services (CCMS): Contact Center Managed Services (CCMS) UK Ltd provide Technology, People and Management services to both Internal and Outsourced Contact Centre Clients in the UK and Europe.
Our oneclick cloud based Contact Center Platform provides all the functionality needed to operate an Inbound or Outbound Contact Centre.
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? oneclick or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for oneclick and CenterWare Inbound.
oneclick price starts at $231 per user/month , On a scale between 1 to 10 oneclick is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 oneclick is rated 4, which is lower than the average cost of Call Center software.
Bottom line: oneclick cost is around the same cost of CenterWare Inbound.
Which software includes more/better features?
We've compared oneclick Vs. CenterWare Inbound based on some of the most important and required Call Center features.
oneclick: We are still working to collect the list of features for oneclick.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
oneclick's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.