Compare Axosoft Help Desk and AnswerDash - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Axosoft Help Desk or AnswerDash?

Axosoft Help Desk is more expensive to implement (TCO) than AnswerDash, and Axosoft Help Desk is rated higher (86/100) than AnswerDash (84/100). Axosoft Help Desk offers users more features (3) than AnswerDash (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Axosoft, LLC Vs. AnswerDash

Axosoft, LLC: Axosoft was founded in 2002 by someone who needed to figure out, “Who is working on what?!” As a senior consultant and project manager, Hamid Shojaee built OnTime for himself. Then he started giving it away free. Before long, hundreds of people were using OnTime... and requesting new features. Fortunately, they were even willing to pay for it, so H...

AnswerDash: AnswerDash’s core purpose is to empower people with the right information, in the right place, at the right time We pursue this purpose while adhering to our company values: We are fanatical about our customers’ and users’ success We pursue our goals with passion and optimism We strive for elegance in all things We are relentless learners and...

Who is more expensive? Axosoft Help Desk or AnswerDash?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Axosoft Help Desk and AnswerDash.

Axosoft Help Desk price starts at $105 per month , On a scale between 1 to 10 OnTime Help Desk is rated 4, which is lower than the average cost of Help Desk software. AnswerDash price starts at $10 per license , When comparing AnswerDash to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Axosoft Help Desk is more expensive than AnswerDash.

Which software includes more/better features?

We've compared Axosoft Help Desk Vs. AnswerDash based on some of the most important and required Help Desk features.

Axosoft Help Desk: Data Import/Export, Basic Reports, Online Customer Support.

AnswerDash: We are still working to collect the list of features for AnswerDash.

Target customer size

Axosoft Help Desk's typical customers include: Start up, Small business, Medium business, Large business, AnswerDash is a great tool for use insmall businesses (1-20 employees) and medium-sized companies (10-500 employees)in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT andhelp desk.