Shlomi Lavi /
Aug 23, 2022
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Bottom Line: Which is Better - Axosoft Help Desk or BOSS Support Central?
Axosoft Help Desk is more expensive to implement (TCO) than BOSS Support Central, and Axosoft Help Desk is rated higher (86/100) than BOSS Support Central (84/100). Axosoft Help Desk offers users more features (3) than BOSS Support Central (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Axosoft, LLC Vs. BOSS - Business Oriented Software Solutions.
Axosoft, LLC: Axosoft was founded in 2002 by someone who needed to figure out, “Who is working on what?!” As a senior consultant and project manager, Hamid Shojaee built OnTime for himself. Then he started giving it away free. Before long, hundreds of people were using OnTime... and requesting new features. Fortunately, they were even willing to pay for it, so H...
BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...
Who is more expensive? Axosoft Help Desk or BOSS Support Central?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Axosoft Help Desk and BOSS Support Central.
Axosoft Help Desk price starts at $105 per month , On a scale between 1 to 10 OnTime Help Desk is rated 4, which is lower than the average cost of Help Desk software. BOSS Support Central price starts at $19 per user/month , When comparing BOSS Support Central to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Axosoft Help Desk is more expensive than BOSS Support Central.
Which software includes more/better features?
We've compared Axosoft Help Desk Vs. BOSS Support Central based on some of the most important and required Help Desk features.
Axosoft Help Desk: Data Import/Export, Basic Reports, Online Customer Support.
BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.
Target customer size
Axosoft Help Desk's typical customers include: Start up, Small business, Medium business, Large business, Boss Support Central is ideal for small, medium, and large IT and Project Management Companies.