Shlomi Lavi /
Aug 23, 2022
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Bottom Line: Which is Better - Axosoft Help Desk or SAP Digital CRM?
Axosoft Help Desk is more expensive to implement (TCO) than SAP Digital CRM, and Axosoft Help Desk is rated higher (86/100) than SAP Digital CRM (82/100). Axosoft Help Desk offers users more features (3) than SAP Digital CRM (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Axosoft, LLC Vs. SAP
Axosoft, LLC: Axosoft was founded in 2002 by someone who needed to figure out, “Who is working on what?!” As a senior consultant and project manager, Hamid Shojaee built OnTime for himself. Then he started giving it away free. Before long, hundreds of people were using OnTime... and requesting new features. Fortunately, they were even willing to pay for it, so H...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? Axosoft Help Desk or SAP Digital CRM?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Axosoft Help Desk and SAP Digital CRM.
Axosoft Help Desk price starts at $105 per month , On a scale between 1 to 10 OnTime Help Desk is rated 4, which is lower than the average cost of Help Desk software. SAP Digital CRM price starts at $23 per user/month , When comparing SAP Digital CRM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Axosoft Help Desk is more expensive than SAP Digital CRM.
Which software includes more/better features?
We've compared Axosoft Help Desk Vs. SAP Digital CRM based on some of the most important and required Help Desk features.
Axosoft Help Desk: Data Import/Export, Basic Reports, Online Customer Support.
SAP Digital CRM: We are still working to collect the list of features for SAP Digital CRM.
Target customer size
Axosoft Help Desk's typical customers include: Start up, Small business, Medium business, Large business, and SAP Digital CRM's target customer size include: Small, medium and large size businesses.