Compare Axosoft Help Desk and SAP Digital CRM - Aug 2022

Shlomi LaviShlomi Lavi / Aug 23, 2022

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Bottom Line: Which is Better - Axosoft Help Desk or SAP Digital CRM?

Axosoft Help Desk is more expensive to implement (TCO) than SAP Digital CRM, and Axosoft Help Desk is rated higher (86/100) than SAP Digital CRM (82/100). Axosoft Help Desk offers users more features (3) than SAP Digital CRM (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Axosoft, LLC Vs. SAP

Axosoft, LLC: Axosoft was founded in 2002 by someone who needed to figure out, “Who is working on what?!” As a senior consultant and project manager, Hamid Shojaee built OnTime for himself. Then he started giving it away free. Before long, hundreds of people were using OnTime... and requesting new features. Fortunately, they were even willing to pay for it, so H...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Axosoft Help Desk or SAP Digital CRM?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Axosoft Help Desk and SAP Digital CRM.

Axosoft Help Desk price starts at $105 per month , On a scale between 1 to 10 OnTime Help Desk is rated 4, which is lower than the average cost of Help Desk software. SAP Digital CRM price starts at $23 per user/month , When comparing SAP Digital CRM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Axosoft Help Desk is more expensive than SAP Digital CRM.

Which software includes more/better features?

We've compared Axosoft Help Desk Vs. SAP Digital CRM based on some of the most important and required Help Desk features.

Axosoft Help Desk: Data Import/Export, Basic Reports, Online Customer Support.

SAP Digital CRM: We are still working to collect the list of features for SAP Digital CRM.

Target customer size

Axosoft Help Desk's typical customers include: Start up, Small business, Medium business, Large business, and SAP Digital CRM's target customer size include: Small, medium and large size businesses.

Axosoft Help Desk

ITQlick rating
(3.4/5)

starts at $105 per month

OnTime Help Desk is a cloud-based help-desk software solution that aims at customer support and team collaboration. The solution has a customer service portal that allows customers to track down their issues as...

Categories: Help Desk.

SAP Digital CRM

ITQlick rating
(3.8/5)

starts at $23 per user/month

SAP Digital CRM is a CRM software designed to help businesses understand their audience and improve customer experience and engagement.

Categories: CRM, Banking CRM, Casino CRM, Healthcare CRM, Help Desk.

Compare specifications

Compare features

Axosoft Help Desk: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

SAP Digital CRM: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Axosoft ...
ITQlick rating
3.4/5
Score
86/100
Pricing
4/10
License pricing
$105 per month
Functionality
4
Compare
SAP Digi...
ITQlick rating
3.8/5
Score
82/100
Pricing
2/10
License pricing
$23 per user/month
Functionality
8
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.