Compare Ooma and Fonality - Jun 2022

Shlomi LaviShlomi Lavi / Jun 10, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Ooma or Fonality?

Fonality is more expensive to implement (TCO) than Ooma, and Fonality is rated with the same score (84/100) as Ooma (84/100). Ooma offers users more features (5) than Fonality (1). There is a clear winner in this case and it is Ooma!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ooma, Inc. Vs. Fonality, Inc

Ooma, Inc.: Since the beginning, Ooma has been committed to transforming the landscape of home phone service. We took into account everything that was wrong with home phone service today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts is the Ooma Telo, a highly sophisticated computer that when con...

Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners. Fonality offers purpose-built VoIP business co...

Who is more expensive? Ooma or Fonality?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ooma and Fonality.

Ooma price starts at $9.99 per month , On a scale between 1 to 10 Ooma is rated 4, which is lower than the average cost of VoIP software. Fonality price starts at $24 per user/month , When comparing Fonality to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: Fonality is more expensive than Ooma.

Which software includes more/better features?

We've compared Ooma Vs. Fonality based on some of the most important and required VoIP features.

Ooma: Call Center, Contact Management, VoIP, Multiple IVR Scripts, IVR.

Fonality: VoIP.

Target customer size

The software has specifically been designed for the needs of small and medium sized businesses. The Fonality’s features are mainly for large businesses, but the software caters to the needs of small (10 to 100 employees) to medium-sized (100 to 1,000 employees) businesses that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems.

Ooma

ITQlick rating
(4/5)

starts at $9.99 per month

Ooma is a business VoIP solution designed for small and medium sized businesses. It offers such capabilities as caller ID, toll-free numbers, conference bridge, and others. The software was designed and...

Categories: Auto Attendant, Business Phone Systems, Call Recording, Cloud PBX.

Fonality

ITQlick rating
(3.5/5)

starts at $24 per user/month

Fonality by NetFortis offers business phone systems that are Cloud-based or on-premise. It is designed to help users in selling, servicing and collaborating with ease.

Categories: Business Phone Systems, Cloud PBX, SIP Clients, UCaaS Providers, VoIP.

Compare specifications

Ooma Specifications

ITQlick Score: 84/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: VoIP -> Ooma review
Company: Ooma, Inc.
Pricing: starts at $9.99 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Ooma review, Ooma pricing, Ooma alternatives

Compare features

Ooma: 5 Features

Call Center
Contact Management
VoIP
Multiple IVR Scripts
IVR

Fonality: 1 Features

VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Ooma
ITQlick rating
4/5
Score
84/100
Pricing
5/10
License pricing
$9.99 per month
Functionality
15
Review
Compare
Fonality
ITQlick rating
3.5/5
Score
84/100
Pricing
7/10
License pricing
$24 per user/month
Functionality
6
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.