Compare Ooma and Grasshopper - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - Ooma or Grasshopper?

Grasshopper is more expensive to implement (TCO) than Ooma, and Grasshopper is rated higher (85/100) than Ooma (84/100). Ooma offers users more features (5) than Grasshopper (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ooma, Inc. Vs. Grasshopper Inc.

Ooma, Inc.: Since the beginning, Ooma has been committed to transforming the landscape of home phone service. We took into account everything that was wrong with home phone service today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts is the Ooma Telo, a highly sophisticated computer that when con...

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Who is more expensive? Ooma or Grasshopper?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ooma and Grasshopper.

Ooma price starts at $9.99 per month , On a scale between 1 to 10 Ooma is rated 4, which is lower than the average cost of VoIP software. Grasshopper price starts at $26 per month , When comparing Grasshopper to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Ooma cost is around the same cost of Grasshopper.

Which software includes more/better features?

We've compared Ooma Vs. Grasshopper based on some of the most important and required VoIP features.

Ooma: Call Center, Contact Management, VoIP, Multiple IVR Scripts, IVR.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software has specifically been designed for the needs of small and medium sized businesses. Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.



Ooma

ITQlick rating
(4/5)

starts at $9.99 per month

Ooma is a business VoIP solution designed for small and medium sized businesses. It offers such capabilities as caller ID, toll-free numbers, conference bridge, and others. The software was designed and...

Categories: Auto Attendant, Business Phone Systems, Call Recording, Cloud PBX.

Grasshopper

ITQlick rating
(4.5/5)

starts at $26 per month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

Compare specifications

Ooma Specifications

ITQlick Score: 84/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: VoIP -> Ooma review
Company: Ooma, Inc.
Pricing: starts at $9.99 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Ooma review, Ooma pricing, Ooma alternatives

Compare features

Ooma: 5 Features

Call Center
Contact Management
VoIP
Multiple IVR Scripts
IVR

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Ooma
ITQlick rating
4/5
Score
84/100
Pricing
5/10
License pricing
$9.99 per month
Functionality
15
Review
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$26 per month
Functionality
5
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.