Ooma Vs SolarWinds (Sep 2020)
Shlomi Lavi / Sep 15, 2020
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SolarWinds
starts at $800 per user/year
SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...
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Ooma Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: | (4/5) |
Pricing: | 4/10 - average cost |
Category: | VoIP -> Ooma |
Company: | Ooma, Inc. |
Pricing: | starts at $9.99 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile, Cloud |
Links: | Ooma review, Ooma pricing, Ooma alternatives |
SolarWinds Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: | (5/5) |
Pricing: | 4/10 - average cost |
Category: | VoIP -> SolarWinds |
Company: | Samanage |
Pricing: | starts at $800 per user/year |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds review, SolarWinds pricing, SolarWinds alternatives |
Compare features
Ooma: 5 Features
SolarWinds: 18 Features
Bottom Line: Which is Better - Ooma or SolarWinds?
Ooma is more expensive to implement (TCO - Total Cost of Ownership) than SolarWinds, SolarWinds is rated higher (94/100) than Ooma (84/100). SolarWinds offers more features (18) to their users than Ooma (5). There is a clear winner in this case and it is SolarWinds!
Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Ooma, Inc. compares with Samanage?
Ooma, Inc.: Since the beginning, Ooma has been committed to transforming the landscape of home phone service. We took into account everything that was wrong with home phone service today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts is the Ooma Telo, a highly sophisticated computer that when con...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who's more expensive? Ooma or SolarWinds?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Ooma and SolarWinds.
Ooma price starts at $9.99 per month , on a scale between 1 to 10 Ooma is rated 4, which is lower than the average cost of VoIP software. SolarWinds price starts at $800 per user/year , when comparing SolarWinds to their competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Ooma cost is around the same cost of SolarWinds.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Ooma Vs. SolarWinds based on some of the most important and required VoIP features. Ooma: Call Center, Contact Management, VoIP, Multiple IVR Scripts, IVR. SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
The software has specifically been designed for the needs of small and medium sized businesses. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.
Author

Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.