Compare Ooma and SwyxWare - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - Ooma or SwyxWare?

Ooma is more expensive to implement (TCO) than SwyxWare, and SwyxWare is rated with the same score (84/100) as Ooma (84/100). Both tools offer the same amount of features.

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ooma, Inc. Vs. Swyx

Ooma, Inc.: Since the beginning, Ooma has been committed to transforming the landscape of home phone service. We took into account everything that was wrong with home phone service today (too pricey, limited features, inflexible) and made it our mission to reinvent it. At the center of our efforts is the Ooma Telo, a highly sophisticated computer that when con...

Swyx: Swyx develops communication software specifically tailored for small to medium sized companies (SMEs). SwyxWare is installed on a Microsoft ® Windows ® Server and brings together the complete communication needs of a company, in a single user interface. The classic telephone system is now redundant - all required communication functions run over yo...

Who is more expensive? Ooma or SwyxWare?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ooma and SwyxWare.

Ooma price starts at $9.99 per month , On a scale between 1 to 10 Ooma is rated 4, which is lower than the average cost of VoIP software. SwyxWare price starts at $49 per month , When comparing SwyxWare to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Ooma is more expensive than SwyxWare.

Which software includes more/better features?

We've compared Ooma Vs. SwyxWare based on some of the most important and required VoIP features.

Ooma: Call Center, Contact Management, VoIP, Multiple IVR Scripts, IVR.

SwyxWare: Call Center, Data integration, Voice & Data Integration, VoIP, IVR.

Target customer size

The software has specifically been designed for the needs of small and medium sized businesses. and SwyxWare's target customer size include: Small, medium and large size businesses.

Ooma

ITQlick rating
(4/5)

starts at $9.99 per month

Ooma is a business VoIP solution designed for small and medium sized businesses. It offers such capabilities as caller ID, toll-free numbers, conference bridge, and others. The software was designed and...

Categories: Auto Attendant, Business Phone Systems, Call Recording, Cloud PBX.

SwyxWare

ITQlick rating
(4/5)

starts at $49 per month

SwyxWare is a cloud-based or on-premise IP Telephony and unified communication solution designed for SMEs. The solution is compatible with Mac, Windows, Mobile, and Skype integrations.

Categories: Communications, Business Phone Systems, Cloud PBX, IVR, PBX Phone Systems.

Compare specifications

Ooma Specifications

ITQlick Score: 84/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: VoIP -> Ooma review
Company: Ooma, Inc.
Pricing: starts at $9.99 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Ooma review, Ooma pricing, Ooma alternatives

Compare features

Ooma: 5 Features

Call Center
Contact Management
VoIP
Multiple IVR Scripts
IVR

SwyxWare: 5 Features

Call Center
Data integration
Voice & Data Integration
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Ooma
ITQlick rating
4/5
Score
84/100
Pricing
5/10
License pricing
$9.99 per month
Functionality
15
Review
Compare
SwyxWare
ITQlick rating
4/5
Score
84/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
15
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.