Compare OpenBack and ServiceTitan - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - OpenBack or ServiceTitan?

OpenBack is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than OpenBack (61/100). ServiceTitan offers users more features (7) than OpenBack (0). There is a clear winner in this case and it is ServiceTitan!

Looking for the right Marketing Automation solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

OpenBack Vs. ServiceTitan

OpenBack: Reliably deliver dynamic push notifications at the right moment by combining user & app data with machine learning in real-time, on-device.

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? OpenBack or ServiceTitan?

The real total cost of ownership (TCO) of Marketing Automation software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for OpenBack and ServiceTitan.

OpenBack accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 OpenBack is rated 6, which is similar to the average cost of Marketing Automation software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Marketing Automation software cost.

Bottom line: OpenBack is more expensive than ServiceTitan.

Which software includes more/better features?

We've compared OpenBack Vs. ServiceTitan based on some of the most important and required Marketing Automation features.

OpenBack: We are still working to collect the list of features for OpenBack.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

OpenBack's typical customers include: SMBs, The software is a valuable solution for companies of all dimensions as well as a range of kinds.