Compare OpenSpan Desktop Automation and SAM - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - OpenSpan Desktop Automation or SAM?

SAM is more expensive to implement (TCO) than OpenSpan Desktop Automation, and OpenSpan Desktop Automation is rated higher (86/100) than SAM (82/100). Both tools offer the same amount of features.

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

OpenSpan Vs. Microsoft

OpenSpan: OpenSpan® provides Desktop Analytics and Desktop Automation software that enables Global 2000 organizations to improve user processes for greater productivity. With OpenSpan Desktop Analytics™ , these organizations collect user activity data from the desktops of front line and back-office workers to discover how users interact with their applicatio...

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? OpenSpan Desktop Automation or SAM?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for OpenSpan Desktop Automation and SAM.

OpenSpan Desktop Automation accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 OpenSpan Desktop Automation is rated 2, which is much lower than the average cost of IT Management software. SAM price starts at $325 per user/month , When comparing SAM to its competitors, the software is rated 2 - much lower than the average IT Management software cost.

Bottom line: OpenSpan Desktop Automation cost is around the same cost of SAM.

Which software includes more/better features?

We've compared OpenSpan Desktop Automation Vs. SAM based on some of the most important and required IT Management features.

OpenSpan Desktop Automation: Data Import/Export, Basic Reports, Online Customer Support.

SAM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

OpenSpan Desktop Automation's typical customers include: SMBs, SAM can be successfully deployed in any business size.