Compare OptifiNow and Salesforce CRM - Dec 2022

Shlomi LaviShlomi Lavi / Dec 29, 2022

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Bottom Line: Which is Better - OptifiNow or Salesforce CRM?

OptifiNow is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than OptifiNow (80/100). Salesforce CRM offers users more features (21) than OptifiNow (5). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Lead Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

OptifiNow Vs. Salesforce.com

OptifiNow: OPTIFINOW REDEFINES THE MARKETING AND SALES PROCESS, EMPOWERS SALESPEOPLE TO DELIVER RELEVANT COMMUNICATIONS ACROSS BUYING STAGES While many Marketing Automation and CRM solutions promise to increase revenue, they tend to leak revenue at critical points in the sales process because they do not support the entire customer lifecycle. Information h...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? OptifiNow or Salesforce?

The real total cost of ownership (TCO) of Lead Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for OptifiNow and Salesforce.

OptifiNow accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 OptifiNow is rated 2, which is much lower than the average cost of Lead Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Lead Management software cost.

Bottom line: OptifiNow cost is around the same cost of Salesforce.

Which software includes more/better features?

We've compared OptifiNow Vs. Salesforce CRM based on some of the most important and required Lead Management features.

OptifiNow: Lead Management, Lead Tracking, Sales and CRM Integration, CRM with Call Center, Call Center.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

The software is a viable solution for businesses of all sizes without any restriction on industrial affiliation. Salesforce is optimal for people as well as companies.

OptifiNow

ITQlick rating
(4.8/5)

OptifiNow is a sales automation and CRM solution for businesses of all sizes. It offers such services as lead management, marketing automation, content marketing, and others. The software was designed and launc...

Categories: Call Monitoring, Content Management, Banking CRM, Call Center.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

OptifiNow: 5 Features

Lead Management
Lead Tracking
Sales and CRM Integration
CRM with Call Center
Call Center

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
OptifiNow
ITQlick rating
4.8/5
Score
80/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
28
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
callbox
ITQlick rating
4/5
Score
90/100
Pricing
3.6/10
License pricing
Pricing not available
Functionality
5
Velocify
ITQlick rating
4.3/5
Score
89/100
Pricing
4/10
License pricing
$60 per user/month
Functionality
35
LeanData
ITQlick rating
3.4/5
Score
88/100
Pricing
3.8/10
License pricing
$10,000 per year
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.