Shlomi Lavi / Mar 23, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Chaos Intellect is more expensive to implement (TCO) than Oracle Contact Center Anywhere, and Chaos Intellect is rated higher (90/100) than Oracle Contact Center Anywhere (78/100). Oracle Contact Center Anywhere offers users more features (9) than Chaos Intellect (6).
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Promero, Inc.: Promero is an Application Software Service Provider and Software Reseller founded in 2001. Promero is an Oracle Gold Partner and authorized reseller of Oracle CRM applications, a hosting provider for Oracle Contact Center Anywhere, a referral agent for Salesforce CRM, a Salesforce AppExchange Partner, Salesforce Independent Software Vendor, Salesfo...
Chaos Software : Chaos Software has been making better CRM applications for micro business and individual users since 1992, including the award winning contact relationship manager program Time & Chaos, Chaos Intellect business CRM email software with auto-linked email history for contacts, and Legal Billing time and billing software for attorneys and professionals...
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Contact Center Anywhere and Chaos Intellect.
Oracle Contact Center Anywhere price starts at $29 per agent/month , On a scale between 1 to 10 Oracle Contact Center Anywhere is rated 4, which is lower than the average cost of Contact Management software. Chaos Intellect price starts at $59.95 per license , When comparing Chaos Intellect to its competitors, the software is rated 4 - lower than the average Contact Management software cost.
Bottom line: Oracle Contact Center Anywhere cost is around the same cost of Chaos Intellect.
We've compared Oracle Contact Center Anywhere Vs. Chaos Intellect based on some of the most important and required Contact Management features.
Oracle Contact Center Anywhere: ACD (Automatic Call Distribution), Call Conferencing, Call Recording, CTI (Computer Telephony Integration), DTMF (Dial Tone Multi-Frequency), IVR (Interactive Voice Response), IVR System, Outbound IVR.
Chaos Intellect: Contact Management, Customer Database, Customer Service, Multi-Language, Email Communication History.
Oracle Contact Center Anywhere Software is a good fit for mid-size and enterprise-level businesses with fifty agents or more. The bulk of the customers using this software come from small and medium businesses.
starts at $29 per agent/month
Oracle Contact Center Anywhere is a multichannel contact centre solution that helps organizations communicate effectively with their customers. Features include multi-dimensional skills based routing, consisten...
Compare Pricingstarts at $59.95 per license
Chaos Intellect is a contact management software built for small to large businesses of all types. Its key features include email histories for contacts, appointment and task histories, email merging with messa...
Compare Pricing| ITQlick Score: | 78/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Contact Management -> Oracle Contact Center Anywhere review |
| Company: | Promero, Inc. |
| Pricing: | starts at $29 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Oracle Contact Center Anywhere review, Oracle Contact Center Anywhere pricing, Oracle Contact Center Anywhere alternatives |
| ITQlick Score: | 90/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Contact Management -> Chaos Intellect review |
| Company: | Chaos Software |
| Pricing: | starts at $59.95 per license |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Chaos Intellect review, Chaos Intellect pricing, Chaos Intellect alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.