Compare Oracle Contact Center Anywhere and CorvisaOne Contact Center - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Oracle Contact Center Anywhere or CorvisaOne Contact Center?

Oracle Contact Center Anywhere is more expensive to implement (TCO) than CorvisaOne Contact Center, and CorvisaOne Contact Center is rated higher (80/100) than Oracle Contact Center Anywhere (78/100). Oracle Contact Center Anywhere offers users more features (9) than CorvisaOne Contact Center (5).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Promero, Inc. Vs. CorvisaCloud

Promero, Inc.: Promero is an Application Software Service Provider and Software Reseller founded in 2001. Promero is an Oracle Gold Partner and authorized reseller of Oracle CRM applications, a hosting provider for Oracle Contact Center Anywhere, a referral agent for Salesforce CRM, a Salesforce AppExchange Partner, Salesforce Independent Software Vendor, Salesfo...

CorvisaCloud: CorvisaCloud brings customer success to the heart of every business interaction through our cloud-based communications platform, contact center technologies and consulting services. We help businesses work smarter, save money, and make customers happier… and with our passion for service, we make getting there an enjoyable experience.

Who is more expensive? Oracle Contact Center Anywhere or CorvisaOne Contact Center?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Contact Center Anywhere and CorvisaOne Contact Center.

Oracle Contact Center Anywhere price starts at $29 per agent/month , On a scale between 1 to 10 Oracle Contact Center Anywhere is rated 4, which is lower than the average cost of Contact Management software. CorvisaOne Contact Center price starts at $125 per user/month , When comparing CorvisaOne Contact Center to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: Oracle Contact Center Anywhere is more expensive than CorvisaOne Contact Center.

Which software includes more/better features?

We've compared Oracle Contact Center Anywhere Vs. CorvisaOne Contact Center based on some of the most important and required Contact Management features.

Oracle Contact Center Anywhere: ACD (Automatic Call Distribution), Call Conferencing, Call Recording, CTI (Computer Telephony Integration), DTMF (Dial Tone Multi-Frequency), IVR (Interactive Voice Response), IVR System, Outbound IVR.

CorvisaOne Contact Center: Workflow, Call Center Management, Contact Management, Dashboards, Call Recording.

Target customer size

Oracle Contact Center Anywhere Software is a good fit for mid-size and enterprise-level businesses with fifty agents or more. The software is a viable solution for businesses of all sizes and types.