Compare Oracle Field Service Cloud vs Service Fusion

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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Oracle
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
Jobber
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
HouseCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review
ServiceTitan
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$199 per technician/month
Hosting
On premise and Cloud
Functionality score
22
Fit small business
Fit medium business
Fit large business
Software review

Oracle Field Service Cloud Vs. Service Fusion: Which is better?

Shlomi Lavi / Aug 12, 2020

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and through a number of high-profile acquisitions. Oracle is the third-largest software maker by revenue, afterMicrosoft and IBM. 

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now servicing over 3500 operators in 43 countries around the world. Service Fusion started with an idea that service companies should be able to retain most, if not all their customers. After all, if you provide great service, why shouldn’t your customers become customers for life? So we designed our system and our mobile apps to help you manage your business better and to make it easier for your customers to reach you, time and time again.

Pricing/cost comparison

The real cost of Field Service software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Oracle Field Service Cloud TCO and Service Fusion total cost to help with the total cost of ownership calculation.

Oracle Field Service Cloud price Starting from $49 per month , on a scale between 1 to 10 Oracle Field Service Cloud is rated 6, which is similar to the average cost of Field Service software. Service Fusion price Starting from $99 per month , when comparing Service Fusion to their competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Oracle Field Service Cloud is more expensive than Service Fusion.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Oracle Field Service Cloud Vs. Service Fusion based on some of the most important and required Field Service features.
Oracle Field Service Cloud: We are still working to collect the list of features of Oracle Field Service Cloud. .
Service Fusion list of features include the following: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management, .

Target customer size

The software is a useful solution for small and medium sized businesses as well as large enterprises. Customers of the software include businesses of all sizes hailing from a diverse range of industries.

Oracle Field Service Cloud

ITQlick rating
(4.2/5)

Starting from $49 per month

Oracle Field Service is a web based field service management solution for businesses of all sizes. It offers such capabilities as routing and scheduling, dispatch management, electronic signature, and others. T...

Categories: Billing & Invoicing, Mobile, FS Scheduling & Dispatch, Inventory Management.

Service Fusion

ITQlick rating
(4.5/5)

Starting from $99 per month

Service Fusion is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, customer and contract management, inventory management, and others. T...

Categories: Billing & Invoicing, Digital Signature, Field Service, Field Service - Pest Control, Field Service - Work Order.

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Compare specifications

Oracle Field Service Cloud Specifications

Name: Oracle Field Service Cloud
Company: Oracle Corporation
Address Oracle Corp, Oracle Parkway, Redwood City, CA
Website:https://cloud.oracle.com/service-cloud/field-service
Platforms: Desktop

Service Fusion Specifications

Name: Service Fusion
Company: Service Fusion
Address Colleyville, TX, United States
Website:https://www.servicefusion.com/
Platforms: Desktop, Mobile, Cloud

Compare features

Oracle Field Service Cloud: 0 Features

We are working to collect the list of features

Service Fusion: 8 Features

Mobile Access
Billing & Invoicing
CRM
Scheduling
Inventory Management
Work Order Management
Quoting
Contract Management