Compare Oracle Field Service Cloud and ServiceTrade - May 2022

Shlomi LaviShlomi Lavi / May 21, 2022

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Bottom Line: Which is Better - Oracle Field Service Cloud or ServiceTrade?

Oracle Field Service Cloud is more expensive to implement (TCO) than ServiceTrade, and ServiceTrade is rated higher (90/100) than Oracle Field Service Cloud (84/100). ServiceTrade offers users more features (6) than Oracle Field Service Cloud (0). There is a clear winner in this case and it is ServiceTrade!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. ServiceTrade

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Who is more expensive? Oracle Field Service Cloud or ServiceTrade?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Field Service Cloud and ServiceTrade.

Oracle Field Service Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Oracle Field Service Cloud is rated 6, which is similar to the average cost of Field Service software. ServiceTrade price starts at $79 per technician/month , When comparing ServiceTrade to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Oracle Field Service Cloud is more expensive than ServiceTrade.

Which software includes more/better features?

We've compared Oracle Field Service Cloud Vs. ServiceTrade based on some of the most important and required Field Service features.

Oracle Field Service Cloud: We are still working to collect the list of features for Oracle Field Service Cloud.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance.

Target customer size

The software is a useful solution for small and medium sized businesses as well as large enterprises. The software is a useful solution for businesses of all sizes and a variety of types.

Oracle Field Service Cloud

ITQlick rating
(4.2/5)

Oracle Field Service is a web based field service management solution for businesses of all sizes. It offers such capabilities as routing and scheduling, dispatch management, electronic signature, and others. T...

Categories: Billing & Invoicing, Mobile, FS Scheduling & Dispatch, Inventory Management.

ServiceTrade

ITQlick rating
(4.7/5)

starts at $79 per technician/month

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.

Categories: Billing & Invoicing, Digital Signature, Customer Service, Field Service, Field Service - HVAC.

Compare specifications

Compare features

Oracle Field Service Cloud: 0 Features

We are working to collect the list of features

ServiceTrade: 6 Features

Billing & Invoicing
Contract Management
Maintenance Management
Mobile Access
Preventive Maintenance
Field Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Oracle F...
ITQlick rating
4.2/5
Score
84/100
Pricing
6.6/10
License pricing
Pricing not available
Functionality
4
Compare
ServiceTrade
ITQlick rating
4.7/5
Score
90/100
Pricing
2/10
License pricing
$79 per technician/month
Functionality
21
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.