Compare Oracle Hyperion and LiveAgent - Oct 2022

Shlomi LaviShlomi Lavi / Oct 07, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Oracle Hyperion or LiveAgent?

Oracle Hyperion is more expensive to implement (TCO) than LiveAgent, and Oracle Hyperion is rated higher (91/100) than LiveAgent (80/100). Oracle Hyperion offers users more features (11) than LiveAgent (5).

Looking for the right Business performance management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. Quality Unit

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Quality Unit: Quality Unit is a privately owned software development and technology company. We specialize in software development of web based products and information systems designed for mid to large sized companies. Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...

Who is more expensive? Oracle Hyperion or LiveAgent?

The real total cost of ownership (TCO) of Business performance management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Hyperion and LiveAgent.

Oracle Hyperion price starts at $9,995 per license , On a scale between 1 to 10 Oracle Hyperion is rated 4, which is lower than the average cost of Business performance management software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Business performance management software cost.

Bottom line: Oracle Hyperion is more expensive than LiveAgent.

Which software includes more/better features?

We've compared Oracle Hyperion Vs. LiveAgent based on some of the most important and required Business performance management features.

Oracle Hyperion: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Ad-Hoc Analysis, Ad-Hoc Reporting, Dashboarding, Forecasting & Budgeting, Performance Measurements, Data visualization, Data warehouses, Enterprise Performance Management.

LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.

Target customer size

Oracle Hyperion is best fitted for large companies with extensive planning needs. Customers of the software include businesses of all sizes and a wide range of types.

Oracle Hyperion

ITQlick rating
(4/5)

starts at $9,995 per license

Oracle Hyperion is planning software designed to support planning, forecasting and budgeting needs of large companies, and facilitate them in evaluating the business and making relevant decisions. This is an en...

Categories: Budgeting & CPM, Business Intelligence, Business performance management.

LiveAgent

ITQlick rating
(4.7/5)

starts at $15 per agent/month

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through Voice, Email, Live Chat, Facebook, Twitter and Contact Forms. Simple, yet powerful interface: Answer mail...

Categories: Document Management, Call Center, Ticket Management, IT Asset Management, Network Monitoring.

Compare specifications

Compare features

Oracle Hyperion: 11 Features

Ad-Hoc Analysis
Ad-Hoc Reporting
Dashboarding
Forecasting & Budgeting
Performance Measurements
Data visualization
Data warehouses
Enterprise Performance Management
Strategic Enterprise Management
For Service Organisations
Production budget

LiveAgent: 5 Features

Chat
Email integration
IT Asset Management
Network Management
Ticket Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Oracle H...
ITQlick rating
4/5
Score
91/100
Pricing
4.2/10
License pricing
$9,995 per license
Functionality
14
Compare
LiveAgent
ITQlick rating
4.7/5
Score
80/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
14
Anaplan
ITQlick rating
4.4/5
Score
89/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
24
Planning...
ITQlick rating
4/5
Score
87/100
Pricing
6.4/10
License pricing
$10,000 per year
Functionality
29
Infor Sy...
ITQlick rating
4/5
Score
86/100
Pricing
2.6/10
License pricing
$150 per user/month
Functionality
38

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.