Compare Oracle Responsys and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Oracle Responsys or Zoho CRM?

Oracle Responsys is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Oracle Responsys (84/100). Zoho CRM offers users more features (16) than Oracle Responsys (0). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Vs. Zoho

Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Oracle Responsys or Zoho CRM?

The real total cost of ownership (TCO) of Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Responsys and Zoho CRM.

Oracle Responsys price starts at $49,500 per year , On a scale between 1 to 10 Oracle Responsys is rated 8, which is higher than the average cost of Marketing software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Marketing software cost.

Bottom line: Oracle Responsys is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared Oracle Responsys Vs. Zoho CRM based on some of the most important and required Marketing features.

Oracle Responsys: We are still working to collect the list of features for Oracle Responsys.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Oracle Responsys's typical customers include: Small, medium and large size businesses, Zoho CRM is focused on startup to medium firms in different markets.