Shlomi Lavi /
Nov 05, 2022
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Bottom Line: Which is Better - Oracle Siebel or Pega CRM?
Pega CRM is more expensive to implement (TCO) than Oracle Siebel, and Oracle Siebel is rated higher (85/100) than Pega CRM (68/100). Both tools offer the same amount of features.
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Oracle Corporation Vs. Pegasystems
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts.
Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.
Who is more expensive? Oracle Siebel or Pega CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Siebel and Pega CRM.
Oracle Siebel price starts at $3,750 per license , On a scale between 1 to 10 Oracle Siebel is rated 8, which is higher than the average cost of CRM software. Pega CRM price starts at $90 per feature , When comparing Pega CRM to its competitors, the software is rated 10 - much higher than the average CRM software cost.
Bottom line: Pega CRM is more expensive than Oracle Siebel.
Which software includes more/better features?
We've compared Oracle Siebel Vs. Pega CRM based on some of the most important and required CRM features.
Oracle Siebel: Data Import/Export, Basic Reports, Online Customer Support.
Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Oracle Siebel is perfect for mid-size and large companies. Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution.