Shlomi Lavi /
Apr 04, 2022
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Bottom Line: Which is Better - Osticket or Informatica PowerCenter?
Informatica PowerCenter is more expensive to implement (TCO) than Osticket, and Informatica PowerCenter is rated higher (87/100) than Osticket (77/100). Both tools offer the same amount of features.
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Audiense Vs. Informatica
Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...
Informatica: Informatica provides data integration software and services that enable organizations to gain a competitive advantage in today’s global information economy by empowering them with timely, relevant and trustworthy data for their top business imperatives.
Who is more expensive? Osticket or Informatica PowerCenter?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Osticket and Informatica PowerCenter.
Osticket price starts at $9 per agent/month , On a scale between 1 to 10 Osticket is rated 2, which is much lower than the average cost of Help Desk software. Informatica PowerCenter price starts at $2,000 per month , When comparing Informatica PowerCenter to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Informatica PowerCenter is more expensive than Osticket.
Which software includes more/better features?
We've compared Osticket Vs. Informatica PowerCenter based on some of the most important and required Help Desk features.
Osticket: Data Import/Export, Basic Reports, Online Customer Support.
Informatica PowerCenter: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software mainly include small and medium businesses. Although the software is most suitable for small and medium businesses, it has also been deployed on enterprise level because of its flexible architecture and extensive functionality.