Compare Osticket and Mendix App - Apr 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Osticket or Mendix App?

Mendix App is more expensive to implement (TCO) than Osticket, and Mendix App is rated higher (87/100) than Osticket (77/100). Both tools offer the same amount of features.

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Audiense Vs. Mendix

Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...

Mendix: Mendix is the app platform company for the enterprise. We enable companies to build, integrate and deploy web and mobile applications faster and with better results, effectively driving ROI in days not months.A world class team of business and tech geeks. We believe that our people are our most important asset. Mendix is led by a team of industry v...

Who is more expensive? Osticket or Mendix App Platform?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Osticket and Mendix App Platform.

Osticket price starts at $9 per agent/month , On a scale between 1 to 10 Osticket is rated 2, which is much lower than the average cost of Help Desk software. Mendix App Platform price starts at $50 per 5 users/month , When comparing Mendix App Platform to its competitors, the software is rated 6 - similar to the average Help Desk software cost.

Bottom line: Mendix App Platform is more expensive than Osticket.

Which software includes more/better features?

We've compared Osticket Vs. Mendix App based on some of the most important and required Help Desk features.

Osticket: Data Import/Export, Basic Reports, Online Customer Support.

Mendix App Platform: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software mainly include small and medium businesses. Mendix is used for building all types of applications and is suitable for a wide range of industries including logistics, telecom, insurance, healthcare, construction, IT service and retail.