starts at $39 per feature/month
OXON is a cloud-based contact center management system that is developed to give users with a centralized and single platform for the management of customer communication.
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Enghouse Interactive is more expensive to implement (TCO) than OXON, and OXON is rated higher (85/100) than Enghouse Interactive (84/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
OXON: Our consulting, professional, managed, and cloud contact centre services make complex customer engagement environments simple and effective, enabling organisations to differentiate and grow the value of their customer base.
Enghouse Interactive: Enghouse Interactive (pronounced Enj-house) is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH.” Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for OXON and Enghouse Interactive Contact Center.
OXON price starts at $39 per feature/month , On a scale between 1 to 10 OXON is rated 2, which is much lower than the average cost of Call Center software. Enghouse Interactive Contact Center price starts at $75 per user/month , When comparing Enghouse Interactive Contact Center to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: Enghouse Interactive Contact Center is more expensive than OXON.
We've compared OXON Vs. Enghouse Interactive based on some of the most important and required Call Center features.
OXON: Chat, Campaign Management, Blended Call Center, IVR (Interactive Voice Response), Call Center.
Enghouse Interactive Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.
Who are the typical customers of OXON? They are entrepreneurs engaging with various small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and large enterprises who harness great things coming from IT, data and web hosting and information-related services sector, mainly with contact center management. The general customers of Enghouse Interactive Contact Center are those engaging in the small (with about 10 – 100 employees) to medium-sized (with about 100 – 1,000 employees) businesses and even large enterprises that utilizes the harness the services from the sectors of IT, data hosting, processing and related information services, mainly with call center and its management.
starts at $39 per feature/month
OXON is a cloud-based contact center management system that is developed to give users with a centralized and single platform for the management of customer communication.
Compare Pricingstarts at $75 per user/month
Enghouse Interactive Contact Center is a call center software offering users with multi-channel contact management, operator attendant console, interactive voice response/IVR, quality assessment and call record...
Compare PricingITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> OXON review |
Company: | OXON |
Pricing: | starts at $39 per feature/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | OXON review, OXON pricing, OXON alternatives |
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Enghouse Interactive review |
Company: | Enghouse Interactive |
Pricing: | starts at $75 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Enghouse Interactive review, Enghouse Interactive pricing, Enghouse Interactive alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.