Compare OXON and Nectar Desk - May 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - OXON or Nectar Desk?

Nectar Desk is more expensive to implement (TCO) than OXON, and OXON is rated higher (85/100) than Nectar Desk (76/100). OXON offers users more features (5) than Nectar Desk (0). There is a clear winner in this case and it is OXON!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

OXON Vs. Nectar Desk Inc.

OXON: Our consulting, professional, managed, and cloud contact centre services make complex customer engagement environments simple and effective, enabling organisations to differentiate and grow the value of their customer base.

Nectar Desk Inc.: Welcome to Nectar Desk's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruption in service, a note will be posted here.

Who is more expensive? OXON or Nectar Desk?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for OXON and Nectar Desk.

OXON price starts at $39 per feature/month , On a scale between 1 to 10 OXON is rated 2, which is much lower than the average cost of Call Center software. Nectar Desk price starts at $50 per month , When comparing Nectar Desk to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: OXON cost is around the same cost of Nectar Desk.

Which software includes more/better features?

We've compared OXON Vs. Nectar Desk based on some of the most important and required Call Center features.

OXON: Chat, Campaign Management, Blended Call Center, IVR (Interactive Voice Response), Call Center.

Nectar Desk: We are still working to collect the list of features for Nectar Desk.

Target customer size

Who are the typical customers of OXON? They are entrepreneurs engaging with various small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and large enterprises who harness great things coming from IT, data and web hosting and information-related services sector, mainly with contact center management. Most of the customers of Nectar Desk are individuals who are engaging with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of tools offered from IT, data and web hosting and information-related services sector, mainly with the contact center management.