starts at $39 per feature/month
OXON is a cloud-based contact center management system that is developed to give users with a centralized and single platform for the management of customer communication.
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RingCentral Office is more expensive to implement (TCO) than OXON, and OXON is rated higher (85/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than OXON (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
OXON: Our consulting, professional, managed, and cloud contact centre services make complex customer engagement environments simple and effective, enabling organisations to differentiate and grow the value of their customer base.
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for OXON and RingCentral.
OXON price starts at $39 per feature/month , On a scale between 1 to 10 OXON is rated 2, which is much lower than the average cost of Call Center software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: RingCentral is more expensive than OXON.
We've compared OXON Vs. RingCentral Office based on some of the most important and required Call Center features.
OXON: Chat, Campaign Management, Blended Call Center, IVR (Interactive Voice Response), Call Center.
RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.
Who are the typical customers of OXON? They are entrepreneurs engaging with various small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and large enterprises who harness great things coming from IT, data and web hosting and information-related services sector, mainly with contact center management. and RingCentral's target customer size include: SMBs.
starts at $39 per feature/month
OXON is a cloud-based contact center management system that is developed to give users with a centralized and single platform for the management of customer communication.
Compare Pricingstarts at $20 per user/month
RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.
Compare PricingITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> OXON review |
Company: | OXON |
Pricing: | starts at $39 per feature/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | OXON review, OXON pricing, OXON alternatives |
ITQlick Score: | 72/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> RingCentral Office review |
Company: | RingCentral |
Pricing: | starts at $20 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | RingCentral Office review, RingCentral Office pricing, RingCentral Office alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.