Compare PagerDuty and Kaseya VSA - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - PagerDuty or Kaseya VSA?

Kaseya VSA is more expensive to implement (TCO) than PagerDuty, and Kaseya VSA is rated higher (85/100) than PagerDuty (80/100).

Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

PagerDuty, Inc. Vs. Kaseya

PagerDuty, Inc.: PagerDuty enables developers to build amazing solutions and user experiences by providing full-stack visibility to monitor code deployments, infrastructure events, and application health, making it easy to effectively collaborate with Operations, Security, and QA teams to resolve issues before they impact customers.

Kaseya: It may seem a bit odd, almost contradictory, for Kaseya to feature an About Us section when everything we do is really about you, not us in the least. Granted, without our IT automation software, your success might not be quite so certain or come so easily, but Kaseya can only take part of the credit.

Who is more expensive? PagerDuty or Kaseya VSA?

The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PagerDuty and Kaseya VSA.

PagerDuty price starts at $21 per user/month , On a scale between 1 to 10 PagerDuty is rated 2, which is much lower than the average cost of Network Monitoring software. Kaseya VSA price starts at $1,100 per year , When comparing Kaseya VSA to its competitors, the software is rated 2 - much lower than the average Network Monitoring software cost.

Bottom line: PagerDuty cost is around the same cost of Kaseya VSA.

Which software includes more/better features?

We've compared PagerDuty Vs. Kaseya VSA based on some of the most important and required Network Monitoring features.

PagerDuty: We are still working to collect the list of features for PagerDuty.

Kaseya VSA: We are still working to collect the list of features for Kaseya VSA.

Target customer size

The general categories of the users of PagerDuty are the individuals that are engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that harness the benefits of the services from IT, web and data hosting and other related information services sectors, mainly with data and IT management, performance management and application monitoring. Kaseya VSA system is designed to provide assistance to start-ups, small businesses (1-20 employees), mid-sized companies (10-100 employees), and large enterprises (100+ employees) in the Information and Technology (IT) and Systems Management industry, mainly those businesses engaging in the field of auditing, asset management, help desk and IT.