starts at $21 per user/month
PagerDuty is a redefined incident management tool that is built for reliability and agility.
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ServiceDesk Plus Standard Edit is more expensive to implement (TCO) than PagerDuty, and PagerDuty is rated higher (80/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than PagerDuty (0).
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
PagerDuty, Inc.: PagerDuty enables developers to build amazing solutions and user experiences by providing full-stack visibility to monitor code deployments, infrastructure events, and application health, making it easy to effectively collaborate with Operations, Security, and QA teams to resolve issues before they impact customers.
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PagerDuty and ServiceDesk Plus Standard Edit.
PagerDuty price starts at $21 per user/month , On a scale between 1 to 10 PagerDuty is rated 2, which is much lower than the average cost of Network Monitoring software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average Network Monitoring software cost.
Bottom line: ServiceDesk Plus Standard Edit is more expensive than PagerDuty.
We've compared PagerDuty Vs. ServiceDesk Plus Standard Edit based on some of the most important and required Network Monitoring features.
PagerDuty: We are still working to collect the list of features for PagerDuty.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.
The general categories of the users of PagerDuty are the individuals that are engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that harness the benefits of the services from IT, web and data hosting and other related information services sectors, mainly with data and IT management, performance management and application monitoring. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.
starts at $21 per user/month
PagerDuty is a redefined incident management tool that is built for reliability and agility.
Compare Pricingstarts at $495 per year
ServiceDesk Plus Standard Edition is a software that enhances IT support to clients, as well as the management of tickets and technicians. It is free to use to up to 5 technicians. Clients can be assured that p...
Compare PricingITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Network Monitoring -> PagerDuty review |
Company: | PagerDuty, Inc. |
Pricing: | starts at $21 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | PagerDuty review, PagerDuty pricing, PagerDuty alternatives |
ITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IT Management -> ServiceDesk Plus Standard Edit review |
Company: | ManageEngine |
Pricing: | starts at $495 per year |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | ServiceDesk Plus Standard Edit review, ServiceDesk Plus Standard Edit pricing, ServiceDesk Plus Standard Edit alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.