Compare Parakeet and Clearview - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Parakeet or Clearview?

Clearview is more expensive to implement (TCO) than Parakeet, and Parakeet is rated higher (84/100) than Clearview (83/100). Parakeet offers users more features (5) than Clearview (3). There is a clear winner in this case and it is Parakeet!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Parakeet Communications Vs. VALICOM

Parakeet Communications: Get started with a phone system designed from the ground up for modern teams, running across all of your existing devices, and seamlessly integrated with your favorite apps.

VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...

Who is more expensive? Parakeet or Clearview?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Parakeet and Clearview.

Parakeet price starts at $15 per user/month , On a scale between 1 to 10 Parakeet is rated 2, which is much lower than the average cost of Call Center software. Clearview price starts at $29 per user/month , When comparing Clearview to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Clearview is more expensive than Parakeet.

Which software includes more/better features?

We've compared Parakeet Vs. Clearview based on some of the most important and required Call Center features.

Parakeet: ACD (Automatic Call Distribution), Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.

Clearview: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Parakeet's typical customers include: Small, medium and large size businesses, and Clearview's target customer size include: Small, medium and large size businesses.