Compare Parakeet and Dialer360 - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Parakeet or Dialer360?

Dialer360 is more expensive to implement (TCO) than Parakeet, and Parakeet is rated higher (84/100) than Dialer360 (82/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Parakeet Communications Vs. Dialer360

Parakeet Communications: Get started with a phone system designed from the ground up for modern teams, running across all of your existing devices, and seamlessly integrated with your favorite apps.

Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...

Who is more expensive? Parakeet or Dialer360?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Parakeet and Dialer360.

Parakeet price starts at $15 per user/month , On a scale between 1 to 10 Parakeet is rated 2, which is much lower than the average cost of Call Center software. Dialer360 price starts at $100 per license , When comparing Dialer360 to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Parakeet cost is around the same cost of Dialer360.

Which software includes more/better features?

We've compared Parakeet Vs. Dialer360 based on some of the most important and required Call Center features.

Parakeet: ACD (Automatic Call Distribution), Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.

Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Target customer size

Parakeet's typical customers include: Small, medium and large size businesses, and Dialer360's target customer size include: Small, medium and large size businesses.