Shlomi Lavi /
Dec 13, 2022
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Bottom Line: Which is Better - Parakeet or TouchStar Dialler?
TouchStar Dialler is more expensive to implement (TCO) than Parakeet, and Parakeet is rated higher (84/100) than TouchStar Dialler (25/100). Parakeet offers users more features (5) than TouchStar Dialler (0). There is a clear winner in this case and it is Parakeet!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parakeet Communications Vs. Daviker Group
Parakeet Communications: Get started with a phone system designed from the ground up for modern teams, running across all of your existing devices, and seamlessly integrated with your favorite apps.
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant.
Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
Who is more expensive? Parakeet or TouchStar Dialler?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Parakeet and TouchStar Dialler.
Parakeet price starts at $15 per user/month , On a scale between 1 to 10 Parakeet is rated 2, which is much lower than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Parakeet is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: Parakeet cost is around the same cost of TouchStar Dialler.
Which software includes more/better features?
We've compared Parakeet Vs. TouchStar Dialler based on some of the most important and required Call Center features.
Parakeet: ACD (Automatic Call Distribution), Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
Target customer size
Parakeet's typical customers include: Small, medium and large size businesses, and TouchStar Dialler's target customer size include: SMBs.