Compare Payroll Integration and 8x8 Contact Center - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Payroll Integration or 8x8 Contact Center?

Payroll Integration is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than Payroll Integration (76/100). 8x8 Contact Center offers users more features (14) than Payroll Integration (3). There is a clear winner in this case and it is 8x8 Contact Center!

Looking for the right Accounting & Finance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Coastal Software & Consulting, Inc. Vs. 8x8, INC

Coastal Software & Consulting, Inc.: Coastal Software provides business software that combines advanced functionality with open, easy-to-manage technology to provide the ideal solution for mid-sized businesses with limited IT staffs and aggressive implementation schedules. Coastal Software offers complete solutions that improve the performance of each department and business unit: ...

8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...

Who is more expensive? Payroll Integration or 8x8 Contact Center?

The real total cost of ownership (TCO) of Accounting & Finance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Payroll Integration and 8x8 Contact Center.

Payroll Integration price starts at $12 per month , On a scale between 1 to 10 Payroll Integration is rated 4, which is lower than the average cost of Accounting & Finance software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Accounting & Finance software cost.

Bottom line: Payroll Integration is more expensive than 8x8 Contact Center.

Which software includes more/better features?

We've compared Payroll Integration Vs. 8x8 Contact Center based on some of the most important and required Accounting & Finance features.

Payroll Integration: Data Import/Export, Basic Reports, Online Customer Support.

8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.