Shlomi Lavi /
Dec 13, 2022
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Bottom Line: Which is Better - Pega BPM or Creatio CRM?
Pega BPM is more expensive to implement (TCO) than Creatio CRM, and Creatio CRM is rated higher (85/100) than Pega BPM (71/100). Pega BPM offers users more features (3) than Creatio CRM (0).
Looking for the right Business Process Management (BPM) solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pegasystems Vs. bpm’online
Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts.
Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.
bpm’online: Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales and service. Today, the company serves thousands of customers worldwide.
Who is more expensive? Pega BPM or bpm’online service?
The real total cost of ownership (TCO) of Business Process Management (BPM) software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega BPM and bpm’online service.
Pega BPM price starts at $200 per user/month , On a scale between 1 to 10 Pega BPM is rated 4, which is lower than the average cost of Business Process Management (BPM) software. bpm’online service price starts at $45 per user/month , When comparing bpm’online service to its competitors, the software is rated 2 - much lower than the average Business Process Management (BPM) software cost.
Bottom line: Pega BPM is more expensive than bpm’online service.
Which software includes more/better features?
We've compared Pega BPM Vs. Creatio CRM based on some of the most important and required Business Process Management (BPM) features.
Pega BPM: Data Import/Export, Basic Reports, Online Customer Support.
bpm’online service: We are still working to collect the list of features for bpm’online service.
Target customer size
Pega BPM is perfect for large enterprises. and bpm’online service's target customer size include: Start up, Small business, Medium business, Large business, Private use.