Compare Pega CRM and KMS Lighthouse - May 2022

Shlomi LaviShlomi Lavi / May 12, 2022

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Bottom Line: Which is Better - Pega CRM or KMS Lighthouse?

Pega CRM is more expensive to implement (TCO) than KMS Lighthouse, and KMS Lighthouse is rated higher (79/100) than Pega CRM (68/100). Pega CRM offers users more features (3) than KMS Lighthouse (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pegasystems Vs. KMS lighthouse

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

KMS lighthouse: ...

Who is more expensive? Pega CRM or KMS Lighthouse?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega CRM and KMS Lighthouse.

Pega CRM price starts at $90 per feature , On a scale between 1 to 10 Pega CRM is rated 10, which is much higher than the average cost of CRM software. KMS Lighthouse price starts at $25 per user/month , When comparing KMS Lighthouse to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Pega CRM is more expensive than KMS Lighthouse.

Which software includes more/better features?

We've compared Pega CRM Vs. KMS Lighthouse based on some of the most important and required CRM features.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.

Target customer size

Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution. and KMS Lighthouse's target customer size include: Small businesses and start ups.



Pega CRM

ITQlick rating
(3.7/5)

starts at $90 per feature

Pega CRM software is an enterprise-level, cloud-hosted customer relationship management system that offers integrated sales, marketing, as well as customer service capabilities within a single solution.

Categories: Mobile, Email Marketing.

KMS Lighthouse

ITQlick rating
(4.5/5)

starts at $25 per user/month

KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer c...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Pega CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

KMS Lighthouse: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Pega CRM
ITQlick rating
3.7/5
Score
68/100
Pricing
10/10
License pricing
$90 per feature
Functionality
5
Compare
KMS Ligh...
ITQlick rating
4.5/5
Score
79/100
Pricing
7.4/10
License pricing
$25 per user/month
Functionality
14
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.