Compare Pega CRM and Oracle Siebel - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Pega CRM or Oracle Siebel?

Pega CRM is more expensive to implement (TCO) than Oracle Siebel, and Oracle Siebel is rated higher (85/100) than Pega CRM (68/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pegasystems Vs. Oracle Corporation

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? Pega CRM or Oracle Siebel?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega CRM and Oracle Siebel.

Pega CRM price starts at $90 per feature , On a scale between 1 to 10 Pega CRM is rated 10, which is much higher than the average cost of CRM software. Oracle Siebel price starts at $3,750 per license , When comparing Oracle Siebel to its competitors, the software is rated 8 - higher than the average CRM software cost.

Bottom line: Pega CRM is more expensive than Oracle Siebel.

Which software includes more/better features?

We've compared Pega CRM Vs. Oracle Siebel based on some of the most important and required CRM features.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

Oracle Siebel: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution. Oracle Siebel is perfect for mid-size and large companies.