Compare Pega CRM and Sugar Sell - Mar 2023
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Bottom Line: Which is Better - Pega CRM or Sugar Sell?
Pega CRM is more expensive to implement (TCO) than Sugar Sell, and Sugar Sell is rated higher (90/100) than Pega CRM (68/100). Sugar Sell offers users more features (21) than Pega CRM (3). There is a clear winner in this case and it is Sugar Sell!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pegasystems Vs. SugarCRM
Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Who is more expensive? Pega CRM or SugarCRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega CRM and SugarCRM.
Pega CRM price starts at $90 per feature , On a scale between 1 to 10 Pega CRM is rated 10, which is much higher than the average cost of CRM software. SugarCRM price starts at $49 per user/month , When comparing SugarCRM to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Pega CRM is more expensive than SugarCRM.
Which software includes more/better features?
We've compared Pega CRM Vs. Sugar Sell based on some of the most important and required CRM features.
Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.
SugarCRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution. Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs.
Sugar Sell
starts at $49 per user/month
SugarCRM is a complete customer relationship management software that is offered on the cloud and serves businesses for any size. The software helps businesses to handle various functions such as sales automat...
Compare PricingCompare specifications
Pega CRM Specifications
ITQlick Score: | 68/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | CRM -> Pega CRM review |
Company: | Pegasystems |
Pricing: | starts at $90 per feature |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Pega CRM review, Pega CRM pricing, Pega CRM alternatives |
Sugar Sell Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | CRM -> Sugar Sell review |
Company: | SugarCRM |
Pricing: | starts at $49 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | Sugar Sell review, Sugar Sell pricing, Sugar Sell alternatives |
Compare features
Pega CRM: 3 Features
SugarCRM: 21 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.