Compare PENTA Service and Infor Birst - Jan 2023

Shlomi LaviShlomi Lavi / Jan 03, 2023

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Bottom Line: Which is Better - PENTA Service or Infor Birst?

PENTA Service is more expensive to implement (TCO) than Infor Birst, and Infor Birst is rated higher (92/100) than PENTA Service (84/100). Infor Birst offers users more features (25) than PENTA Service (5). There is a clear winner in this case and it is Infor Birst!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Penta Technologies Vs. Birst

Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...

Birst: Birst is among the fastest growing business-to-business software providers. Selling directly to businesses as well as other software vendors who seek to embed analytics into their applications, more than 1,000 organizations currently rely upon Birst for their business analytics needs.

Who is more expensive? PENTA Service or Birst?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PENTA Service and Birst.

PENTA Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 PENTA Service Management is rated 8, which is higher than the average cost of Field Service software. Birst price starts at $30,000 per 20 users/year , When comparing Birst to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: PENTA Service is more expensive than Birst.

Which software includes more/better features?

We've compared PENTA Service Vs. Infor Birst based on some of the most important and required Field Service features.

PENTA Service: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.

Birst: Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Birst is a web-based service that can be useful to customers in all types of organizations and industries.



PENTA Service

ITQlick rating
(4/5)

PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and ot...

Categories: Billing & Invoicing, KPI, Self-Service Portal, Field Service - HVAC.

Infor Birst

ITQlick rating
(4/5)

starts at $30,000 per 20 users/year

Birst is a Business Intelligence and analytics platform for medium to large businesses. Its key features include ad hoc reporting, charting, data import and export, visual analytics, customer service analytics,...

Categories: Business Intelligence, Business performance management, Dashboards & KPIs, Reporting, KPI.

Compare specifications

Compare features

PENTA Service: 5 Features

Mobile Access
Billing & Invoicing
Scheduling
Field Service
Contract Management

Birst: 25 Features

Ad-Hoc Analysis
Ad-Hoc Reporting
Automatic Scheduled Reporting
Customizable Dashboard
Customizable Features
Dashboarding
Graphic Benchmark
Performance Measurements
Predictive-Analysis
Trend Indicators
Ad-Hoc Analysis
Ad-Hoc Reporting
Automatic Scheduled Reporting
Customizable Dashboard
Customizable Features
Dashboarding
Graphic Benchmark
Performance Measurements
Predictive-Analysis
Profit Analysis
Trend Indicators
Data visualization
Data warehouses
Collaboration Management
Document Indexing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
PENTA Se...
ITQlick rating
4/5
Score
84/100
Pricing
9.2/10
License pricing
Pricing not available
Functionality
18
Compare
Infor Bi...
ITQlick rating
4/5
Score
92/100
Pricing
5.6/10
License pricing
$30,000 per 20 users/year
Functionality
43
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.