Compare PeopleSoft CRM and Callcap - Jul 2022

Shlomi LaviShlomi Lavi / Jul 29, 2022

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Bottom Line: Which is Better - PeopleSoft CRM or Callcap?

PeopleSoft CRM is more expensive to implement (TCO) than Callcap, and Callcap is rated higher (83/100) than PeopleSoft CRM (81/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. Callcap

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

Who is more expensive? PeopleSoft CRM or Callcap?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PeopleSoft CRM and Callcap.

PeopleSoft CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 PeopleSoft CRM is rated 8, which is higher than the average cost of CRM software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: PeopleSoft CRM is more expensive than Callcap.

Which software includes more/better features?

We've compared PeopleSoft CRM Vs. Callcap based on some of the most important and required CRM features.

PeopleSoft CRM: We are still working to collect the list of features for PeopleSoft CRM.

Callcap: We are still working to collect the list of features for Callcap.

Target customer size

PeopleSoft CRM's typical customers include: Small, medium and large size businesses, and Callcap's target customer size include: Small, medium and large size businesses.



PeopleSoft CRM

ITQlick rating
(4/5)

PeopleSoft CRM is a cloud-based customer relationship management solution designed for midsize and large enterprises. Designed by Oracle, PeopleSoft helps the users across a variety of industry verticals manage...

Categories: Data Analysis Tools, Banking CRM, Help Desk, Insurance CRM.

Callcap

ITQlick rating
(4.7/5)

starts at $29 per month

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.

Categories: Call Recording, CRM, Call Center, Call Tracking.

Compare specifications

Compare features

PeopleSoft CRM: 0 Features

We are working to collect the list of features

Callcap: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
PeopleSo...
ITQlick rating
4/5
Score
81/100
Pricing
8/10
License pricing
Pricing not available
Functionality
8
Compare
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.