Compare PeopleSoft CRM and Capsule CRM - Jul 2022

Shlomi LaviShlomi Lavi / Jul 29, 2022

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Bottom Line: Which is Better - PeopleSoft CRM or Capsule CRM?

PeopleSoft CRM is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than PeopleSoft CRM (81/100). Capsule CRM offers users more features (3) than PeopleSoft CRM (0). There is a clear winner in this case and it is Capsule CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. Cloudwork

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Who is more expensive? PeopleSoft CRM or Capsule CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PeopleSoft CRM and Capsule CRM.

PeopleSoft CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 PeopleSoft CRM is rated 8, which is higher than the average cost of CRM software. Capsule CRM price starts at $18 per user/month , When comparing Capsule CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: PeopleSoft CRM is more expensive than Capsule CRM.

Which software includes more/better features?

We've compared PeopleSoft CRM Vs. Capsule CRM based on some of the most important and required CRM features.

PeopleSoft CRM: We are still working to collect the list of features for PeopleSoft CRM.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

PeopleSoft CRM's typical customers include: Small, medium and large size businesses, Customers of the software mainly include small and medium businesses from different industrial backgrounds.



PeopleSoft CRM

ITQlick rating
(4/5)

PeopleSoft CRM is a cloud-based customer relationship management solution designed for midsize and large enterprises. Designed by Oracle, PeopleSoft helps the users across a variety of industry verticals manage...

Categories: Data Analysis Tools, Banking CRM, Help Desk, Insurance CRM.

Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty, Help Desk.

Compare specifications

Compare features

PeopleSoft CRM: 0 Features

We are working to collect the list of features

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
PeopleSo...
ITQlick rating
4/5
Score
81/100
Pricing
8/10
License pricing
Pricing not available
Functionality
8
Compare
Capsule ...
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.