Compare PhaseWare Tracker and monday.com - Feb 2023
Compare Pricing
Shlomi Lavi / Feb 28, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - PhaseWare Tracker or monday.com?
monday.com is more expensive to implement (TCO) than PhaseWare Tracker, and monday.com is rated higher (98/100) than PhaseWare Tracker (78/100). monday.com offers users more features (35) than PhaseWare Tracker (22). There is a clear winner in this case and it is monday.com!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
PhaseWare Inc. Vs. monday.com
PhaseWare Inc.: PhaseWare is a leading provider of customer service and support software applications optimized for the small and medium business (SMB) to deliver robust and financially viable solutions. There is a major distinction between installing software and implementing a solution. PhaseWare enables companies to better manage their business processes, reduc...
monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...
Who is more expensive? PhaseWare Tracker or monday.com?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PhaseWare Tracker and monday.com.
PhaseWare Tracker price starts at $49 per user/month , On a scale between 1 to 10 PhaseWare Tracker is rated 4, which is lower than the average cost of Help Desk software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: PhaseWare Tracker cost is around the same cost of monday.com.
Which software includes more/better features?
We've compared PhaseWare Tracker Vs. monday.com based on some of the most important and required Help Desk features.
PhaseWare Tracker: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Rules/Workflows.
monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.
Target customer size
PhaseWare Tracker is a solution designed for the SME market and is meant to be cross-industry, as well as available in both an on-site and cloud based deployment.
Monday.
monday.com
starts at $10 per seat/month
monday.com is both a cloud-based as well as an on-premise software solution that was developed mainly to assist in project and team management. The software fosters team collaboration as it connects and allows ...
PriceDemoCompare specifications
PhaseWare Tracker Specifications
| ITQlick Score: | 78/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> PhaseWare Tracker review |
| Company: | PhaseWare Inc. |
| Pricing: | starts at $49 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | PhaseWare Tracker review, PhaseWare Tracker pricing, PhaseWare Tracker alternatives |
monday.com Specifications
| ITQlick Score: | 98/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Project Management -> monday.com review |
| Company: | monday.com |
| Pricing: | starts at $10 per seat/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | monday.com review, monday.com pricing, monday.com alternatives |
Compare features
PhaseWare Tracker: 22 Features
monday.com: 35 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.