Compare Phone-com and 3CX - Oct 2022

Shlomi LaviShlomi Lavi / Oct 06, 2022

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Bottom Line: Which is Better - Phone-com or 3CX?

3CX is more expensive to implement (TCO) than Phone-com, and 3CX is rated higher (90/100) than Phone-com (80/100). Phone-com offers users more features (5) than 3CX (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Phone.com Vs. 3CX

Phone.com: Your phone is more than just a way to reach you. It is an access point that manages your calls, texts, emails, social network, business schedule and connections to your world. At Phone.com, we are more than just a phone company. We are a communications platform that gives you the freedom and flexibility to manage those connections - when you want, ...

3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...

Who is more expensive? Phone-com or 3CX Phone System?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Phone-com and 3CX Phone System.

Phone-com price starts at $11.99 per user/month , On a scale between 1 to 10 Phone-com is rated 2, which is much lower than the average cost of VoIP software. 3CX Phone System price starts at $135 per year , When comparing 3CX Phone System to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: 3CX Phone System is more expensive than Phone-com.

Which software includes more/better features?

We've compared Phone-com Vs. 3CX based on some of the most important and required VoIP features.

Phone-com: Call Conferencing, Call Recording, IVR (Interactive Voice Response), VoIP, IVR.

3CX Phone System: Call Recording, Call Center, VoIP.

Target customer size

Customers of the software include small and medium businesses as well as large organizations. Customers of the software include small and medium businesses as well as large enterprises.



Phone-com

ITQlick rating
(3.9/5)

starts at $11.99 per user/month

Phone.com is a VoIP phone service and system for businesses of all sizes. Its capabilities include auto attendance, call conferencing, unlimited extensions, scheduling, forwarding, and others. The softw...

Categories: Communications, Business Phone Systems, Call Recording, Cloud PBX.

3CX

ITQlick rating
(4.5/5)

starts at $135 per year

3CX Phone System is an on-premise and cloud-based PBX system for unified communications. 3CX Phone System works with VoIP Gateways, SIP trunks, and SIP standard-based IP Phones. 3CX Phone System allows users to...

Categories: Business Phone Systems, Call Recording, Cloud PBX, Internet Fax, SIP Clients.

Compare specifications

3CX Specifications

ITQlick Score: 90/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: VoIP -> 3CX review
Company: 3CX
Pricing: starts at $135 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: 3CX review, 3CX pricing, 3CX alternatives

Compare features

Phone-com: 5 Features

Call Conferencing
Call Recording
IVR (Interactive Voice Response)
VoIP
IVR

3CX Phone System: 3 Features

Call Recording
Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Phone-com
ITQlick rating
3.9/5
Score
80/100
Pricing
3/10
License pricing
$11.99 per user/month
Functionality
16
Compare
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$135 per year
Functionality
13
Review
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.