Compare Phone-com vs Grasshopper

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Phone-com
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$9.99 per month
Hosting
On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
Fit large business
Software review
Grasshopper
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Saba
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$20 per user/month
Hosting
On premise and Cloud
Functionality score
34
Fit small business
Fit medium business
Fit large business
Software review
Nuance
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review

Phone-com Vs. Grasshopper: Which is better?

Shlomi Lavi / Sep 23, 2019

Looking for the right Communications solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Phone.com: Your phone is more than just a way to reach you. It is an access point that manages your calls, texts, emails, social network, business schedule and connections to your world. At Phone.com, we are more than just a phone company. We are a communications platform that gives you the freedom and flexibility to manage those connections - when you want, where you want and how you want.

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected from anywhere. Features include toll free and local numbers, custom greetings, multiple extensions for employees, call forwarding to any phone anywhere in the world, voicemail to email, and much more. Unlike a traditional phone system, Grasshopper is managed all online and in the cloud - there's no hardware to purchase and no software to install. Today our commitment to helping entrepreneurs is stronger than ever, and we continue to develop new and innovative tools to help them change the world.

Pricing/cost comparison

The real cost of Communications software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Phone-com TCO and Grasshopper total cost to help with the total cost of ownership calculation.

Phone-com price Starting from $9.99 per month , on a scale between 1 to 10 Phone-com is rated 2, which is much lower than the average cost of Communications software. Grasshopper price Starting from $12 per user/month , when comparing Grasshopper to their competitors, the software is rated 4 - lower than the average Communications software cost.

Bottom line:Grasshopper is more expensive than Phone-com.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Phone-com Vs. Grasshopper based on some of the most important and required Communications features.
Phone-com: Call Conferencing, Call Recording, IVR (Interactive Voice Response), VoIP, IVR, ..
Grasshopper list of features include the following: Data Import/Export, Basic Reports, Online Customer Support, .

Target customer size

Customers of the software include small and medium businesses as well as large organizations. Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.

Phone-com

ITQlick rating
(3.9/5)

Starting from $9.99 per month

Phone.com is a VoIP phone service and system for businesses of all sizes. Its capabilities include auto attendance, call conferencing, unlimited extensions, scheduling, forwarding, and others. The softw...

Categories: Communications, Business Phone Systems, Call Recording, Cloud PBX, IVR.

Grasshopper

ITQlick rating
(4.5/5)

Starting from $12 per user/month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

Compare screenshots

Compare specifications

Phone-com Specifications

Name: Phone-com
Company: Phone.com
Address Newark, NJ, United States
Website:https://www.phone.com/
Platforms: Cloud

Compare features

Phone-com: 5 Features

Call Conferencing
Call Recording
IVR (Interactive Voice Response)
VoIP
IVR

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support