Compare Phone-com and Grasshopper - Oct 2022

Shlomi LaviShlomi Lavi / Oct 06, 2022

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Bottom Line: Which is Better - Phone-com or Grasshopper?

Grasshopper is more expensive to implement (TCO) than Phone-com, and Grasshopper is rated higher (85/100) than Phone-com (80/100). Phone-com offers users more features (5) than Grasshopper (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Phone.com Vs. Grasshopper Inc.

Phone.com: Your phone is more than just a way to reach you. It is an access point that manages your calls, texts, emails, social network, business schedule and connections to your world. At Phone.com, we are more than just a phone company. We are a communications platform that gives you the freedom and flexibility to manage those connections - when you want, ...

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Who is more expensive? Phone-com or Grasshopper?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Phone-com and Grasshopper.

Phone-com price starts at $11.99 per user/month , On a scale between 1 to 10 Phone-com is rated 2, which is much lower than the average cost of VoIP software. Grasshopper price starts at $26 per month , When comparing Grasshopper to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Grasshopper is more expensive than Phone-com.

Which software includes more/better features?

We've compared Phone-com Vs. Grasshopper based on some of the most important and required VoIP features.

Phone-com: Call Conferencing, Call Recording, IVR (Interactive Voice Response), VoIP, IVR.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include small and medium businesses as well as large organizations. Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.

Phone-com

ITQlick rating
(3.9/5)

starts at $11.99 per user/month

Phone.com is a VoIP phone service and system for businesses of all sizes. Its capabilities include auto attendance, call conferencing, unlimited extensions, scheduling, forwarding, and others. The softw...

Categories: Communications, Business Phone Systems, Call Recording, Cloud PBX.

Grasshopper

ITQlick rating
(4.5/5)

starts at $26 per month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

Compare specifications

Compare features

Phone-com: 5 Features

Call Conferencing
Call Recording
IVR (Interactive Voice Response)
VoIP
IVR

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Phone-com
ITQlick rating
3.9/5
Score
80/100
Pricing
3/10
License pricing
$11.99 per user/month
Functionality
16
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$26 per month
Functionality
5
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.