Compare CallRail and Callcap - Nov 2022
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Bottom Line: Which is Better - CallRail or Callcap?
Callcap is more expensive to implement (TCO) than CallRail, and Callcap is rated higher (83/100) than CallRail (73/100).
Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
PhoneWagon Vs. Callcap
PhoneWagon: PhoneWagon provides an intuitive and easy-to-use dashboard that anyone can understand and navigate. With the click of a button, you are able to instantly search any area code and add a phone number. In less than 30 seconds you can add a phone number, configure the number, and begin using instantly
Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.
Who is more expensive? CallRail or Callcap?
The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallRail and Callcap.
CallRail price starts at $45 per month , On a scale between 1 to 10 PhoneWagon is rated 2, which is much lower than the average cost of Call Tracking software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.
Bottom line: Callcap is more expensive than CallRail.
Which software includes more/better features?
We've compared CallRail Vs. Callcap based on some of the most important and required Call Tracking features.
CallRail: We are still working to collect the list of features for CallRail.
Callcap: We are still working to collect the list of features for Callcap.
Target customer size
CallRail's typical customers include: Small, medium and large size businesses, and Callcap's target customer size include: Small, medium and large size businesses.
Callcap
starts at $29 per month
Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.
Compare PricingCompare specifications
CallRail Specifications
ITQlick Score: | 73/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Tracking -> CallRail review |
Company: | PhoneWagon |
Pricing: | starts at $45 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | CallRail review, CallRail pricing, CallRail alternatives |
Callcap Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Tracking -> Callcap review |
Company: | Callcap |
Pricing: | starts at $29 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Callcap review, Callcap pricing, Callcap alternatives |
Compare features
CallRail: 0 Features
Callcap: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.