Shlomi Lavi /
Feb 01, 2023
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Bottom Line: Which is Better - PIMS Dialer or FrontSpin?
FrontSpin is more expensive to implement (TCO) than PIMS Dialer, and FrontSpin is rated higher (83/100) than PIMS Dialer (79/100). Both tools offer the same amount of features.
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pimsware LLC Vs. TalkCycle LLC (DBA FrontSpin).
Pimsware LLC: PIMS is a provider of web based collection software and portfolio analysis systems. Our flexible solution allows our customers to take advantage of current internet technologies. All systems applications run under the Microsoft server environment, using Microsoft SQL Server for back-end data storage. All front-end user access is delivered using the...
TalkCycle LLC (DBA FrontSpin).: FrontSpin is the most innovative and effective sales communication software on the market. Our cloud-based system and power dialer helps you engage with more prospects and customers in less time, closing more deals and accelerating sales.
FrontSpin is backed by a top-tier team of SaaS/cloud, communications, and UI experts from some of Silicon Vall...
Who is more expensive? PIMS Dialer or FrontSpin?
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PIMS Dialer and FrontSpin.
PIMS Dialer price starts at $150 per user/month , On a scale between 1 to 10 PIMS Dialer is rated 2, which is much lower than the average cost of Auto Dialer / Predictive Dialer software. FrontSpin price Has a free version , When comparing FrontSpin to its competitors, the software is rated 4 - lower than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: FrontSpin is more expensive than PIMS Dialer.
Which software includes more/better features?
We've compared PIMS Dialer Vs. FrontSpin based on some of the most important and required Auto Dialer / Predictive Dialer features.
PIMS Dialer: Data Analysis Tools, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.
FrontSpin: Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center, Contact Management.
Target customer size
The software is a useful product for businesses of all sizes and a wide range of types. The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management.