Compare PIMS Dialer and FrontSpin - Feb 2023

Shlomi LaviShlomi Lavi / Feb 01, 2023

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Bottom Line: Which is Better - PIMS Dialer or FrontSpin?

FrontSpin is more expensive to implement (TCO) than PIMS Dialer, and FrontSpin is rated higher (83/100) than PIMS Dialer (79/100). Both tools offer the same amount of features.

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pimsware LLC Vs. TalkCycle LLC (DBA FrontSpin).

Pimsware LLC: PIMS is a provider of web based collection software and portfolio analysis systems. Our flexible solution allows our customers to take advantage of current internet technologies. All systems applications run under the Microsoft server environment, using Microsoft SQL Server for back-end data storage. All front-end user access is delivered using the...

TalkCycle LLC (DBA FrontSpin).: FrontSpin is the most innovative and effective sales communication software on the market. Our cloud-based system and power dialer helps you engage with more prospects and customers in less time, closing more deals and accelerating sales. FrontSpin is backed by a top-tier team of SaaS/cloud, communications, and UI experts from some of Silicon Vall...

Who is more expensive? PIMS Dialer or FrontSpin?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PIMS Dialer and FrontSpin.

PIMS Dialer price starts at $150 per user/month , On a scale between 1 to 10 PIMS Dialer is rated 2, which is much lower than the average cost of Auto Dialer / Predictive Dialer software. FrontSpin price Has a free version , When comparing FrontSpin to its competitors, the software is rated 4 - lower than the average Auto Dialer / Predictive Dialer software cost.

Bottom line: FrontSpin is more expensive than PIMS Dialer.

Which software includes more/better features?

We've compared PIMS Dialer Vs. FrontSpin based on some of the most important and required Auto Dialer / Predictive Dialer features.

PIMS Dialer: Data Analysis Tools, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.

FrontSpin: Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center, Contact Management.

Target customer size

The software is a useful product for businesses of all sizes and a wide range of types. The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management.

PIMS Dialer

ITQlick rating
(4.5/5)

starts at $150 per user/month

PIMS Dialer is a web based predictive dialing solution for businesses of all sizes. Its capabilities include call monitoring, call scheduling, FCC compliance, and others. The software was designed and launched ...

Categories: Data Analysis Tools, Auto Dialer / Predictive Dialer, Business Phone Systems, Call Monitoring.

FrontSpin

ITQlick rating
(4.5/5)

Has a free version

FrontSpin is a cloud-based contact center management solution offer users with interactive tools for the management of sales and service communication. Its sales communication solution can streamline the sale c...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

Compare specifications

Compare features

PIMS Dialer: 5 Features

Data Analysis Tools
Blended Call Center
Inbound Call Center
Outbound Call Center
VoIP

FrontSpin: 5 Features

Blended Call Center
Inbound Call Center
Outbound Call Center
Call Center
Contact Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
PIMS Dia...
ITQlick rating
4.5/5
Score
79/100
Pricing
2/10
License pricing
$150 per user/month
Functionality
18
Compare
FrontSpin
ITQlick rating
4.5/5
Score
83/100
Pricing
4/10
License pricing
Has a free version
Functionality
14
Winleads
ITQlick rating
3.2/5
Score
91/100
Pricing
5.2/10
License pricing
$495 per license
Functionality
6
DialerAI
ITQlick rating
3/5
Score
82/100
Pricing
10/10
License pricing
$199 per month
Functionality
20
Noble
ITQlick rating
3.9/5
Score
82/100
Pricing
10/10
License pricing
Pricing not available
Functionality
19
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.