Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Pipedrive or InTouch?
InTouch is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than InTouch (91/100). Pipedrive offers users more features (4) than InTouch (3). There is a clear winner in this case and it is Pipedrive!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pipedrive Vs. Customers Really Matter Ltd
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Who is more expensive? Pipedrive or InTouch?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and InTouch.
Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. InTouch price starts at $368.74 per user/month , When comparing InTouch to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Pipedrive cost is around the same cost of InTouch.
Which software includes more/better features?
We've compared Pipedrive Vs. InTouch based on some of the most important and required CRM features.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments.